Servicing
Aircon servicing in Cape Town
A service is easy to put off while the unit still blows cold. The reason not to is in the small print: several aircon warranties depend on the unit being serviced, and one also ties its cover to who installed the unit.
Below is what the warranties we read actually say, what a service costs according to one published guide, and why living near the sea is worth a second look at your paperwork.
Call 060 016 7019
What the warranties say about servicing
Samsung midwall splits
Samsung Air, a Samsung distributor, offers a 5-year warranty on these units only if three things are true: an installer it has authorised fitted the unit, the unit is serviced as per the warranty card, and the owner registered it online. The page doesn't give the interval; that's on the card.
A Cape Town retailer's terms
Hirsch's, which has branches in Milnerton and Somerset West, says all its warranties are subject to an annual service. Because of the harsh weather and highly corrosive conditions, it recommends a service every six months.
LG compressors
LG South Africa's warranty page lists 10 years on the compressor for selected inverter models and 5 years for selected constant-speed models. Both cover parts only, and labour is charged.
No manufacturer page we read states a service interval in months, so we don't give you one either. Find the warranty card that came with your unit and book to that. If you've lost it, tell us the brand and model when you get in touch.
Salt air and the corrosion clause
Warranties treat rust differently, so it pays to read yours. Livance, which distributes Midea in South Africa, publishes a general consumer warranty that excludes damage caused by corrosion and rust, and by atmospheric conditions including humidity. The same document excludes problems arising from improper installation and incorrect ventilation.
That's one brand's general warranty, not a rule for every unit. If your outdoor unit faces the sea, read the corrosion wording for your own brand before you buy, and ask about the warranty on your quote. It's the same question whether the unit sits on a balcony in town or on a back wall in Bellville.
A service is also the moment a unit's real condition shows. If ours turns up a fault, we quote the repair or regas separately, so you can decide. Older R22 units get special mention there, because from 2026 to 2030 the regulations cap consumption of all HCFC refrigerants, R22 included, at 2.5% of the baseline.
Who may service it, and the price
The Department of Employment and Labour's guidance to the Pressure Equipment Regulations covers maintenance as well as installation. It says the certificate of conformity for the installation, repair, modification or maintenance of a refrigeration system must be issued by an SAQCC Gas registered practitioner. The technician who services your unit must be SAQCC Gas registered. Ask to see the card, and you can check it on SAQCC Gas's public search.
| Source | What it prices | Range | Scope and date |
|---|---|---|---|
| ProCompare (quote-comparison site) | Basic yearly AC servicing and maintenance | R900 to R1,100 (average R1,000) | National, page titled 2026; read 9 November 2026 |
The source doesn't say whether VAT is included. It's a national figure, not a Cape Town one.
Your own quote lists what the visit covers and how many units, so you can compare like with like. Installation prices from several sources sit side by side in our breakdown of what an aircon install costs.
Getting a new unit fitted? Sizing it properly matters here too: Hirsch's terms say its warranty is not valid if the unit is too small for the area. Our home installation page puts three brands' sizing guides next to each other. We service and install in Brackenfell as well as the rest of Cape Town.
Servicing questions
Book a service
Tell us the brand, how many units and roughly when each was last serviced. It costs nothing to ask for a quote.
Request a service quote